Edifecs Risk Adjustment Solutions Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Relationship, Product
Edifecs provides a lot of data extracts to us, and they have worked with us to roll out some new...
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Product
The NLP in the solution is out of order. When we first started several years ago, it was lousy...
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Product, Value
The solution is very useful for us to review medical records; we do literally tens of thousands of...
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Relationship, Product
Edifecs' solution is tailored to what works for the vendor and not what works for the payer or their...
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Relationship, Product
Edifecs hasn't put a lot into updating their technology. Their NLP and AI haven't been updated for...
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Loyalty
I hear from Edifecs's senior leaders all the time. The outcomes that we get from the system are why...
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Product
For our post-visit review, I love to call Lumanent our compliance tool because it removes the...
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Loyalty, Product
I have some wishes for Lumanent's functionality. We are always rather out of the box, and we always...
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Relationship
Edifecs has kept all of their promises. To clarify, the promises they have kept have to do with...
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Loyalty
Lumanent is 100% part of our long-term plans. I would buy it again. Lumanent is the best solution...
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Relationship
The quality of Edifecs' support is excellent. We have an excellent project manager; they are on top...
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Product, Value
We have a long history with Edifecs. We have had tremendous outcomes from using the solution,...
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Loyalty
Lumanent isn't part of our long-term plans. We actually did an RFP and looked at systems from other...
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Product
I want to have more insight into Edifecs's chart retrieval about what errors occurred and how those...
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Relationship, Product
I don't know whether it is accurate to say that Edifecs hasn't kept their promises, but we find...
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Loyalty, Product
We are using Lumanent to see whether there are any Hierarchical Condition Category opportunities in...
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Loyalty, Product
We are not on the current version of Lumanent. We are on the previous version. We didn't like the...
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Product
Things have been going very well with Edifecs. Their engines to identify things are very, very...
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Relationship, Product
Different lines of business often use different models, and even Epic's and Cerner's systems don't...
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Operations, Value
Anyone who is going to run and develop a disease burden capture program will have to have very, very...
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Product
The system only does one thing for us, and that is that it drives our reviews. We have to look at...
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Relationship
We initially contracted the Health Fidelity product of Edifecs, since Health Fidelity was acquired...
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Relationship
Edifecs has a defensive posture of trying to prove that we, as the client, are wrong in what we are...
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Operations
When they have deployed new tools in Lumanent, Edifecs has done training, but training is really not...
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Loyalty, Product
We are not using the most current version of Lumanent because its most current version has a huge...
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Value
Lumanent is more coder facing, so it enables some of that coder workflow, but because of the...
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Product, Value
For Edifecs, AI solutions are really helping make staff more efficient. The real benefit is that the...
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Loyalty, Product
We have had challenges, especially with the Edifecs team and the tools that we have contracted to...
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