State Collection Service Extended Business Office Commentary
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
Relationship
State Collection Service is very responsive. We talk to them a lot. They are always willing to hear...
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Relationship, Services
We have our normal contacts that we work with at State Collection Service. We don’t see very much...
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Relationship, Services
State Collection Service uses call centers, so obviously they have turnover, but for the most part,...
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Relationship
State Collection Service's people are normally engaged, and if they are not, I can always reach out...
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Relationship
State Collection Service is probably the best precollection agency I have ever used. They have far...
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Relationship, Services
It is hard for me to find anything bad about State Collection Service. I have promoted them at any...
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Relationship, Operations, Value
I have just gone through an implementation with State Collection Service, and compared to other...
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Value
I told State Collection Service at the beginning that it was a hard sell to bring them on board, so...
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Relationship
State Collection Service gives me the feeling that we all put our pants on the same and all have the...
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Relationship, Operations
I have a long-standing relationship with State Collection Service. I have so much experience with...
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Relationship
The firm has some occasional turnover with their call center representatives, but that is the nature...
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Relationship
State Collection Service has been our partner for a long time. They really know our organization as...
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Relationship
The firm jumps on any request or question, so we don't have any issues with the firm not helping us.
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Relationship
There is always turnover with State Collection Service, and we have actually had a couple of leaders...
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Loyalty, Relationship, Services, Value
State Collection Service has been a partner to us for years. They consistently do a great job for us...
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Relationship, Operations
There are always teammates who come in and leave automatically, but when State Collection Service...
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Relationship, Operations, Services
If we ever have anybody that we need to pull back, State Collection Service is more than willing to...
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Relationship
We are grateful for State Collection Service. They fill in a huge gap for us and allow us to extend...
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Relationship
It is very hard to recruit and retain qualified talent right now, and State Collection Service is...
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Relationship
The area that I would love to see a gap closed on is the working knowledge of the people who are...
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Relationship, Services, Value
Nobody likes to be in bed debt, but I don't think we get much pushback on how people get treated....
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Relationship
We love State Collection Service as an early-out firm. I have had the same contact person for a long...
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Value
I don't feel like the firm is charging us for every little thing. We kind of spell things out in our...
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Relationship, Services
State Collection Service is really good at just working with their clients. The firm is very...
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Relationship
The firm is a solid business partner. They are very organized and professional. I worked with them...
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