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Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2025 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Security & Privacy Consulting Services

 
 
REAL-TIME DATA
 
 
 
 
2023 Best In KLAS Security & Privacy Consulting Services
Security & Privacy Consulting Services
 
 
REAL-TIME DATA
 
 
 
 
A+ = 93.0+
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
 
 
Ranked Solutions
Market average: 92.6
Services average: 89.7
Grading Scale
Overall performance score
(100-point scale)
Trend
(2022-2023)
Total
evaluations
Loyalty
Operations
Relationship
Services
Value
                 
Impact Advisors   KLAS comments icon
99.5
+1%
n=7
A+
A+
A+
A+
A+
         
 
 
 
 
tw-Security   KLAS comments icon
97.3
+8%
n=24
A+
A
A+
A
A+
         
 
 
 
 
First Health Advisory   KLAS comments icon
96.8
0%
n=6
A+
A+
A+
A
A
         
 
 
 
 
Clearwater   KLAS comments icon
96.0
+2%
n=18
A+
A
A+
A
A
         
 
 
 
 
Fortified Health Security   KLAS comments icon
88.0
-2%
n=34
A-
B
B+
B
B
         
 
 
 
 
Clearwater
CynergisTek, a Clearwater Company Security & Privacy Consulting Services  
87.6
+4%
n=19
B+
B
A-
B+
B+
         
 
 
 
 
Meditology Services   KLAS comments icon
81.7
+1%
n=7
B
B+
B+
B+
C-
 
50.0
100.0
  
Impact Advisors
99.5
n=7
 
loyalty
A+
operations
A+
relationship
A+
services
A+
value
A+
 
tw-Security
97.3
n=24
 
loyalty
A+
operations
A
relationship
A+
services
A
value
A+
 
First Health Advisory
96.8
n=6
 
loyalty
A+
operations
A+
relationship
A+
services
A
value
A
 
Clearwater
96
n=18
 
loyalty
A+
operations
A
relationship
A+
services
A
value
A
 
Fortified Health Security
88
n=34
 
loyalty
A-
operations
B
relationship
B+
services
B
value
B
 
Clearwater
CynergisTek, a Clearwater Company Security & Privacy Consulting Services
87.6
n=19
 
loyalty
B+
operations
B
relationship
A-
services
B+
value
B+
 
Meditology Services
81.7
n=7
 
loyalty
B
operations
B+
relationship
B+
services
B+
value
C-
 
 
 
 
 
Solutions Not Ranked
Ordered alphabetically

L  C      
Overall Performance Score
(100-point scale)
Total
evaluations
Loyalty
Operations
Relationship
Services
Value
               
EY L
96.5
n=4
A+
A
A+
A-
A+
       
 
 
 
 
Guidehouse L
96.5
n=4
A+
A+
—
A
A-
       
 
 
 
 
Intraprise Health L C
95.9
n=4
A+
A
A
A+
A-
 

L  C      

&nbps;
EY L
96.5
n=4
loyalty
A+
operations
A
relationship
A+
services
A-
value
A+
 

Guidehouse L
96.5
n=4
loyalty
A+
operations
A+
relationship
—
services
A
value
A-
 

Intraprise Health L C
95.9
n=4
loyalty
A+
operations
A
relationship
A
services
A+
value
A-
 
 
 
 
Other Notable Performances Other Notable Performances
 


Ranked solutions for which at least 100% of respondents answered yes.
Avoids charging for every little thing?
Clearwater
Security & Privacy Consulting Services
n=18  100%
CynergisTek, a Clearwater Company
Security & Privacy Consulting Services
n=19  100%
First Health Advisory
Security & Privacy Consulting Services
n=6  100%
Impact Advisors
Security & Privacy Consulting Services
n=7  100%
tw-Security
Security & Privacy Consulting Services
n=24  100%
Exceeds expectations?
Impact Advisors
Security & Privacy Consulting Services
n=7  100%
Would you buy again?
Clearwater
Security & Privacy Consulting Services
n=18  100%
First Health Advisory
Security & Privacy Consulting Services
n=6  100%
Impact Advisors
Security & Privacy Consulting Services
n=7  100%
tw-Security
Security & Privacy Consulting Services
n=24  100%
Avoids charging for every little thing?
Clearwater
Security & Privacy Consulting Services
n=18  100%
CynergisTek, a Clearwater Company
Security & Privacy Consulting Services
n=19  100%
First Health Advisory
Security & Privacy Consulting Services
n=6  100%
Impact Advisors
Security & Privacy Consulting Services
n=7  100%
tw-Security
Security & Privacy Consulting Services
n=24  100%
 
Exceeds Expectations?
Impact Advisors
Security & Privacy Consulting Services
n=7  100%
 
Would you buy again?
Clearwater
Security & Privacy Consulting Services
n=18  100%
First Health Advisory
Security & Privacy Consulting Services
n=6  100%
Impact Advisors
Security & Privacy Consulting Services
n=7  100%
tw-Security
Security & Privacy Consulting Services
n=24  100%
 
 
 
 
 
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In 2022, KLAS interviewed 27 HIT services firms with broad market experience, asking them about their best practices for driving successful client engagements. Drawing from those insights and correlating them with the KLAS performance data of high-performing firms, this study—part of KLAS’ Vendor Excellence series—looks at four critical areas firms should evaluate to ensure successful engagements: measurement of outcomes, sales and contracting, internal hiring and training, and engagement execution.
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Cybersecurity attacks are on the rise, and healthcare organizations are especially at risk. Security vulnerabilities can lead to financial penalties imposed by OCR, damaged organization reputations, and the increased risk of patient safety and data being compromised. To reduce vulnerabilities, organizations often bring in outside consulting firms that specialize in enhancing security and data privacy measures in healthcare. This report examines several such firms (and one cross-industry firm) to determine who effectively assists in reducing risk, engages closely with clients, and exceeds expectations.
 
 

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